IT Service Desk Specialist

IT Service Desk · Wrocław, Wrocław
Department IT Service Desk
Employment Type Full Time
Minimum Experience Experienced

Would you like to work with national airlines and top tour operators? Keep all systems up and running 24h, allowing people around the world to book their holidays and business trips.


ANIXE is a perfect place for you. As an energetic, well-coordinated team of people who love traveling we are evolving as dynamic as tourism industry is, always reaching further to deliver the best possible solutions.

Join us as IT Service Desk Specialist! You will be responsible for monitoring and sustaining availability of our services.


An ideal candidate will be:

  • Interested in Technology and will be willing to learn and develop new skills
  • Advanced in English spoken and written
  • Fluent in Polish
  • Effective in troubleshooting technical issues and in monitoring platform performance
  • Autonomous and creative team player
  • Goal-oriented with strong communication skills
  • Detail oriented and precise
  • Able to work under pressure and cope with challenging situations.
  • Available to work 12h shifts (night shifts included)

We will appreciate:

  • Previous experience in Support/Helpdesk environment
  • Experience in: reading Xml Logfiles, using Bash commands, performing manual tests
  • Knowledge of monitoring tools such as: Grafana, Hostmon, Pingdom

Perks we offer:

  • MultiSport athletic program
  • External training, conferences
  • Beverages and sandwiches
  • Private healthcare and group insurance
  • Foreign languages lessons (English, German, Spanish)
  • The company's corporate library
  • Well-communicated location and safe place for bikes
  • Inspiring team events and outings
  • A welcoming and friendly work environment

We kindly inform that we will contact only with chosen candidates within 2 weeks from applying date

P.S: Wondering what data we store and why when you're applying to our job openings?

You can always check our GDPR-compliance Privacy Policy

I hereby consent to my personal data included in this CV being processed for recruitment purposes by ANIXE Polska sp. z o.o. having its registered seat in Wrocław, at ul. Grabiszyńska 251A, 53-234 Wrocław.

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  • Location
    Wrocław, Wrocław
  • Department
    IT Service Desk
  • Employment Type
    Full Time
  • Minimum Experience