Junior IT Service Desk Specialist

IT Service Desk · Wrocław, Wrocław
Department IT Service Desk
Employment Type Full Time
Minimum Experience Mid-level

Would you like to work with national airlines and top tour operators? Keep all systems up and running 24h, allowing people around the world to book their holidays and business trips.


ANIXE is a perfect place for you. As an energetic, well-coordinated team of people who love traveling, we are evolving as dynamic as the tourism industry is, always reaching further to deliver the best possible solutions.

Join us as IT Service Desk Specialist! You will be responsible for monitoring and sustaining the availability of our services.


An ideal candidate will be:

  • Interested in Technology and will be willing to learn and develop new skills
  • Advanced in English spoken and written
  • Fluent in Polish
  • Effective in troubleshooting technical issues and in monitoring platform performance
  • Autonomous and creative team player
  • Goal-oriented with strong communication skills
  • Detail-oriented and precise
  • Able to work under pressure and cope with challenging situations.
  • Available to work 12h shifts (night shifts included)


We will appreciate:

  • Previous experience in Support/Helpdesk environment
  • Experience in: reading Xml Logfiles, using Bash commands, performing manual tests
  • Knowledge of monitoring tools such as: Grafana, Hostmon, Pingdom


About ANIXE

We are a pure engineering company designing safe, stable, high-performing systems that handle thousands of requests per minute – that's our forte!

For over 20 years, ANIXE's solid reputation and pioneering technology continue to draw clients from around the world.


We offer

  • Salary adjusted to your experience and performance results
  • Structured feedback twice a year - so you will know your level of competencies and learning progress
  • Open and friendly co-workers and homey environment (you will see a dog wandering around acting as our stress relief)
  • Structured onboarding (you will never feel alone ;) )
  • Flexible working hours and/or remote work
  • Nice benefits
  • Private health insurance
  • Medical care


Sound interesting? Please send us your CV in English :)

We kindly inform you that we will contact only with chosen candidates within 2 weeks from applying date.


P.S.: Wondering what kind of data we store and what we do with them when you're applying to our job openings?

You can always check our GDPR-compliance Privacy Policy.

By submitting your application, you consent to the below statement.


“I hereby consent to my personal data included in this CV being processed for recruitment purposes by ANIXE Polska sp. z o.o. having its registered seat in Wrocław, at ul. Grabiszyńska 251A, 53-234 Wrocław (Poland) and ANIXE Technology HELLAS Single Member PC, 115 Kifisias Avenue, 115 24 (Greece).”

 

I hereby consent to my personal data included in this CV being processed for recruitment purposes by ANIXE Polska sp. z o.o. having its registered seat in Wrocław, at ul. Grabiszyńska 251A, 53-234 Wrocław.

Thank You

Your application was submitted successfully.

  • Location
    Wrocław, Wrocław
  • Department
    IT Service Desk
  • Employment Type
    Full Time
  • Minimum Experience
    Mid-level