Junior IT Service Desk Specialist

IT Service Desk · Wrocław, Wrocław
Department IT Service Desk
Employment Type Full Time
Minimum Experience Mid-level

About ANIXE


We are a pure engineering company designing safe, stable, high-performing systems that handle thousands of requests per minute – that's our forte!  

For over 20 years, ANIXE's solid reputation and pioneering technology continue to draw clients from around the world. 


We offer:


  • Opportunity to start work in IT world
  • Knowledge sharing – we will teach you everything :)
  • MultiSport Card
  • Private health insurance
  • Medical care
  • Open and friendly co-workers


Your tasks will be:


  • Investigating reported issues based on application logs
  • Monitoring Anixe services
  • Keeping a professional relationship with clients 


An ideal candidate will be:


  • Interested in technology
  • Willing to learn and develop new skills
  • Advanced in English spoken and written
  • Fluent in Polish
  • Autonomous and creative team player
  • Strong communication skills
  • Available to work 12h shifts (night shifts included) – but you can plan it :)


We will appreciate:


  • Previous experience in Support/Helpdesk environment
  • Experience in: reading XML Logfiles, using Linux terminal commands, performing manual tests
  • Knowledge of monitoring tools such as: Grafana, Pingdom

 

Sound interesting? Please send us your CV in English :)


Anixe is strongly focused on developing potential and improving skills of it's employees, so even if at this stage you fill you may not have it all, you may still be our superhero. Join us if only you believe: 
“Heroes are made by the paths they choose, not the powers they are graced with" - Brodi Ashton, Everneath


We kindly inform you that we will contact only with chosen candidates within 2 weeks from applying date.


P.S.: Wondering what kind of data we store and what we do with them when you're applying to our job openings?

You can always check our GDPR-compliance Privacy Policy.

By submitting your application, you consent to the below statement.


“I hereby consent to my personal data included in this CV being processed for recruitment purposes by ANIXE Polska sp. z o.o. having its registered seat in Wrocław, at ul. Grabiszyńska 251A, 53-234 Wrocław (Poland) and ANIXE Technology HELLAS Single Member PC, 115 Kifisias Avenue, 115 24 (Greece).”

 


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  • Location
    Wrocław, Wrocław
  • Department
    IT Service Desk
  • Employment Type
    Full Time
  • Minimum Experience
    Mid-level