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Technical Support Specialist

Technical Support – Wrocław, Wrocław
Department Technical Support
Employment Type Full Time
Minimum Experience Mid-level

As Technical Support Specialist, you will aid developer teams in achieving effective technology solutions.

Working on this position you will:

  • Analyse and propose improvements of the suppliers integration
  • Keep continuous contact with providers and Clients, understand their needs and propose the best solutions
  • Analyse the errors reported by suppliers and clients, and offer solution
  • Analyse the performance of the platform and highlights the anomalies to the team

What we expect is:

  • Bachelor Engineering, computing science or related studies
  • At least basic knowledge about REST, XML/JSON and Bash
  • Experience troubleshooting Linux servers and applications
  • Previous experience working with APIs
  • English professional proficiency
  • Can do attitude and social skills
  • Related experience with travel industry
  • Analytical skills would be a plus

Perks we offer:

  • MultiSport athletic program
  • External training, conferences and an internal knowledge exchange cycle (ANIXE Technocracy meetups)
  • A kitchen stocked with beverages and sandwiches
  • Flexible working hours
  • Form of employment convenient for you
  • Private health care
  • Foreign languages lessons (English, German, Spanish)
  • The company’s corporate library
  • Well-communicated location, free parking space nearby and safe place for bikes
  • Inspiring team outings and trips
  • Welcoming and friendly work environment within a young team

We kindly inform that we will contact only with chosen candidates within 2 weeks from applying date.

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  • Location
    Wrocław, Wrocław
  • Department
    Technical Support
  • Employment Type
    Full Time
  • Minimum Experience
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