LAN Administrator

People Operations · Wrocław, Wrocław
Department People Operations
Employment Type Full Time
Minimum Experience Mid-level

Are you looking for new challenges in the administration of multi-server environments? Work with us!


Join a team of enthusiasts, who focus on quality, efficiency and safety as well.  We run technologically advanced projects for the tourism industry.  Currently we’re looking for a person who values reliability and can provide fast delivery of high quality services in a repeatable manner and is ready to deal with LAN support mainly.


Our ideal candidate should have:


  • At least 3 years experience in a desktop support position in similar working environment.
  • Knowledge in networking including TCP/IP, RDP, Wi-Fi.
  • Hands-on experience in implementing and administrating Microsoft technologies like Windows Server 2008, 2012R2, 2016, Active Directory, Microsoft365.
  • Familiarity with network topics: routing, switching, firewalls (Cisco), TCP/IP, VPN Site-to-Site, DNS, DHCP.
  • Experience with administering of Atlassian products (Jira, Confluence)
  • Knowledge of backup systems.
  • Knowledge of virtualization technology (VMWare, VirtualBox).
  • High communication skills and ability to work in team.
  • Fluent English and Polish.
  • Friendly and approachable demeanour striving for top rate customer satisfaction.
  • Motivation to learn about new solutions and professional development.
  • “Can do” attitude and fascination with technical novelties.


You key responsibilities:


  • Provide strong customer service for internal IT teams as well as Business Partners and employees, working closely with the Server and Networking teams.
  • Keeping asset and change management systems up to date at all times.
  • Key role in developing corporate standards for desktop computer software and hardware and conducting reviews to ensure compliance to standards.
  • Responsible for successful deployment and upgrades of hardware.
  • Maintaining the estate of printing devices (Thermal and laser).
  • Perform computer management and system administration activities
  • Proactive management of open incidents, working with technical support teams to gain the fastest resolution based on incident SLA.
  • Support of the following Technology: Microsoft Office products, Windows 10, Mac OSX, desktops, laptops, multi-function printers, basic LAN/WAN connectivity.
  • Daily communication of service business line status.
  • Updating and writing Knowledge Base entries when new solutions are established.
  • Raising awareness of regular repeat Incidents.
  • Raising Problem Records for investigation.
  • Virus Protection and Updates.
  • Security Patching.
  • Keeping all documentation and diagrams up to date and accurate.
  • Performing all daily checks consistently and resolving issues.


Perks we offer:


  • Individual development path, conferences and trainings,
  • Interesting projects for the travel industry,
  • Flexible working hours (core hours 10am - 2pm),
  • Private healthcare and Multisport card,
  • Access to the company’s library,
  • Free fresh fruits and sandwiches,
  • Modern office in the city center,
  • Regular social events.


 


We kindly inform that we will contact only with chosen candidates within 2 weeks from applying date.


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  • Location
    Wrocław, Wrocław
  • Department
    People Operations
  • Employment Type
    Full Time
  • Minimum Experience
    Mid-level